Quickbooks error: unable to sign-in: Please check your internet connection

Quickbooks error: unable to sign-in: Please check your internet connection

How does Quickbooks is helpful?

QuickBooks is a business-related software. It is used to run a small scale business efficiently. It has become very popular over the years. However, sometimes it may so happen that we are not being able to sign to QuickBooks. Whenever we are trying to sign-in, an error appears on our screen reading “QUICKBOOKS ERROR UNABLE TO SIGN-IN: Unexpected content type expected JSON but received text/plain. Please check your internet connection.“

How does Quickbooks error unable to sign in Unexpected ‘Content Type Expected JSON, but received text / plain please check your internet Connection occurs?

Quickbooks error unable to sign in Unexpected 'Content Type Expected JSON, but received text / plain please check your internet Connection

This error generally occurs due to either of the following reasons:

  • The internet connection of our system is not proper.
  • It may occur when we are already logged in to our company file from a different workstation.
  • If the user is using Remote Access to get into their company files.

Simple Steps to resolve Quickbooks error unable to sign in Unexpected ‘Content Type Expected JSON, but received text / plain please check your internet Connection

There are quite a few ways to troubleshoot this error. They are as follows:

METHOD 1: Check your internet connection.

The first method that we have in hand is to check our internet connection. It is quite possible that we are not being able to sign-in to our company files simply because we do not have a proper internet connection.

METHOD 2: The second option is to check the security settings.

The steps to check the security settings are as follows:

  • Go to the Internet Settings.
  • Click on Tools.
  • Go to the Internet Options.
  • Click on the Advanced tab.
  • Click on Ok.
  • Select your desired file and click on Close.

Another Method to fix Quickbooks error unable to sign in Unexpected ‘Content Type Expected JSON, but received text / plain please check your internet Connection

METHOD 3: The third way is to use our computer in incognito mode. The incognito mode is a safe way to access the internet where none of our log-in credentials gets stored in the memory. To ruin our web browser, the steps are as follows:

  • For Google Chrome: press Ctrl Shift N simultaneously. 
  • For Mozilla Firefox: press Ctrl Shift P simultaneously. 
  • Internet Explorer: press Ctrl + Shift P simultaneously.
  • Safari: press Command Shift N simultaneously. 

METHOD 4: The fourth method is to clear the cache. Cache is the temporary internet files which are occupying the memory of our computer. The steps to delete cache from Google Chrome web browser are as follows:

  • Open Google Chrome.
  • Click on the Customize and control
  • Go to Settings.
  • Click on Advanced.
  • Click on Privacy.
  • Click on clear browsing data.
  • Select a time range and the type of information that you would like to delete.
  • Select clear data.

However, if none of the above-mentioned methods give us successful results, then the only option left in our hands is to contact the QuickBooks Technical Support System. You can easily contact them using the toll-free number given on their official website. Explain your problem to them and they will provide you with the necessary help.

Comment below if you have any queries regarding Quickbooks error unable to sign in Unexpected ‘Content Type Expected JSON, but received text / plain please check your internet Connection.

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